PATNA: A help desk for new students at 10 different constituent colleges of Patna University (PU) will be launched next week. A helpline number to address the problems of students will also become functional from Monday.
At a meeting organized by Patna University Students’ Union (PUSU) on the university campus on Saturday, president Divyanshu Bhardwaj said the decision to launch the help desk and helpline number was taken after receiving a number of complaints from students of different departments.
“Students seeking admission in different PU colleges like Patna College, Patna Science College, B N College, Patna Law College, Vanijaya Mahavidyalaya, Darbhanga House, Magadh Mahila College, Women’s Training College, Patna Training College and College of Arts and Crafts often need a lot of help. The help desk will provide information regarding their number of seats, courses, fee structure and cutoff lists,” Bhardwaj told this newspaper, adding PUSU would provide print-out facility to students as well.
According to the PUSU president, the helpline number (9507352218) will work from 11am to 4pm on six days a week (excluding Sundays).
One of the applicants, Shristi Suman, went all praise for the initiative taken by the PUSU to help new students. “In good colleges outside Bihar, such practice is common. The PUSU has started bringing positive change on the university campus,” she said.
Another applicant, Aman Kedia pointed out, “Now, I’ll be able to know the cutoff marks through the helpline number. I will not have to make several rounds of PU colleges.”
PU vice-president Yoshita Patvardhan, treasurer Nitish Kumar and other office-bearers were also present in the meeting.
PUSU plea for transparency in results:
The Patna University Students’ Union wrote a letter to Bihar governor-cum-chancellor of universities Satya Pal Malik and Patna University vice-chancellor Rash Bihari Prasad Singh on Saturday and urged them to make the admission process transparent.
“The results of Patna University Combined Entrance Test should be uploaded to the university website and on notice boards,” the letter stated.